Amazon Business

Seven steps to getting started with Amazon Business


We launched Amazon Business so our customers could access the selection, convenience and value that they know and love from Amazon, with features and benefits tailored to businesses.

While employees can purchase work supplies quickly on Amazon, the procurement process can be challenging for businesses with stringent purchasing requirements. Finance departments and purchasing managers face the challenge of integrating their company’s diverse purchases into their processes and reporting.

That’s where Amazon Business comes in—offering employees access to the Amazon experience while helping administrators with business challenges such as purchase workflows, payments and reconciliation.

Below is a quick-start guide for Amazon Business accounts, with helpful tips for users and account administrators.

1. Create your business account

If you already shop on Amazon using your work email, you can use your account credentials to register your company with Amazon Business. After clicking “Create a Free Account,” you’ll be prompted to sign in with your work email and then enter details specific to your organization, including business name and address, contact information and credit card information.

If you currently shop for work using your personal Amazon account, you can also create a new Amazon Business account when you register your business to keep personal and work purchases separate.

2. Add users

Account administrators have the ability to add as many users as needed to a single Amazon Business account. By adding users to your business account, you can give multiple employees access to the payment methods and purchasing workflows that align with your procurement process.

Users can also be set as account administrators. Administrators can manage roles and approvals within your account, view orders and run order reports, and add users as requisitioners or buyers who can place orders or submit order requests for approval.

3. Use your tax-exempt status when purchasing

The Amazon Tax Exemption Program (ATEP) allows businesses to use their tax-exempt status for purchases from Amazon Business. As an administrator, you can enroll your entire organization and all of your users in ATEP. All buyers in an ATEP-enrolled account are eligible for tax-exempt purchases by default, but administrators also have the ability to disable tax exemptions for certain users or groups within their Amazon Business account. Click here for more information about enrolling in ATEP.

4. Save your favorite suppliers

Amazon Business creates efficiencies for procurement teams by reducing the number of suppliers that need to be individually managed. While you can enjoy the real-time pricing competition among suppliers, you can also add sellers to a Saved Suppliers list. These lists are a single place to view and connect to your favorite suppliers. Quickly explore products offered by Saved Suppliers, ask questions and view return policies.

5. Set up approval workflows

Approval workflows help you track and approve each purchase. Administrators can set up approvers to manage purchasing and allow visibility into spending for accounts with more than one user. You can also customize approval workflows for individual users. Click here for step-by-step instructions for customizing approval workflows.

6. Connect your purchasing system

Adding Amazon Business as a punchout option in your purchasing system makes it easy for employees to purchase from Amazon directly within your existing procurement solution. If your system is already connected, sign up for an Amazon Business account and use the self-registration tool to enable Amazon on any of the purchasing systems listed here. If your purchasing system isn’t listed, log in to request your system to be connected to Amazon Business.

7. Access real-time analytics about your purchases

You automatically have access to an easy-to-use, powerful analytics tool with your Amazon Business account. Amazon Business Analytics gives you visibility into purchasing activity and lets account administrators view and organize spend by individual, purchasing group or type of spend.

If you have more questions about how to get started with your business account, visit the help center to review frequently asked questions or contact Amazon Business customer service.